What does Naijaown sell? is a Made in Nigeria Online Shopping. We sell strictly Made in Nigeria products. We do this, to promote our small/large business owners in Nigeria and in Diaspora by selling their products via our platform.

My package is prepaid. Do I need to show any document when collecting it?

Indeed. If it’s not too much trouble demonstrate your ID to the conveyance partner/get station. It very well may be your Voters Card, Driver’s License, Work ID or your Passport.

Can someone collect my prepaid package on my behalf?

Truly, if you don’t mind guarantee your delegate has the tracking number and a marked duplicate of your ID.

My package is cash on delivery. Can someone pick it up on my behalf?

Truly. It would be ideal if you guarantee your delegate has your tracking number.

If I prepaid for my item, can I still return it?

Truly. We will refund you 100% of the expense of the thing in addition to your shipping charge.

How do I cancel my order?

You can drop your request by reaching our Customer Service.

Are all products on Naijaown original and genuine?

Indeed, we are focused on offering our clients just 100% authentic and unique items. We likewise take every vital activity to guarantee that any dealer saw as selling non-authentic items is quickly delisted from Naijaown.

How do I pay on Naijaown?

You can look over the different payment methods accessible on Naijaown. If it’s not too much trouble find underneath the rundown of accessible payment methods:

Pay on Delivery (simple and straightforward at your doorstep).

Credit/Debit Card.

You can discover the payment methods during the last advance of checkout in detail. Try not to stop for a second to contact our Customer Service for more information.

Will I receive all the items in my order at once?

You may get things in your request independently on the grounds that they are sold by various dealers and are delivered at various occasions.

Do I need an account to shop on Naijaown?

Simply not. You can go ahead and shop. It is as easy as that. But ensure you give us your full details for delivery purposes.

How do I place an order?

Shopping on Naijaown is simple! When you have discovered the item you need to purchase, simply pursue the means underneath:

Click on ‘Purchase Now’ to add this item to your truck.

Click on ‘VIEW CART and CHECKOUT’ in the spring up.

Click on ‘Cart’ in the upper right corner.

Register a record or Login into your current record by entering your Email and secret key.

Enter your shipping/billing information, guaranteeing your location is finished and precise. Pick your favored installment alternative.

Click on ‘Confirm order’ to finish your request.

When your request is put, we will either naturally affirm it by telling you by means of Email, or we will call you for affirmation in the event that we need more subtleties. If you don’t mind note that this affirmation is an obligatory advance before we deliver your request. In the event that you are uncertain of whether your request has been affirmed or not, it would be ideal if you get in touch with us here a couple of hours after your request position.

How can I return my product?

Step 1: Log your return request

Option 1: Go to Contact Us and complete the form.

Option 2: Call our customer care at 07030834154 / 07055584946 or use our live chat.

Step 2: Pack your product

All items must be returned in their original packaging

Include all tags, accessories or gifts you received

Step 3: Return your product

If you requested a pickup, we will contact you to arrange a pickup time.

If you selected a drop-off station, please drop your package at your selected drop off station following the given instructions (no shipping charges will apply).

Are there any hidden costs or charges if I order from Naijaown?

There are no hidden costs or charges when you order from Naijaown. All costs are 100% visible at the end of the checkout process.

How can I track my order?

We will send you regular updates about the status of your order via emails and SMS, once your order has left our warehouse.

Simply not. You can go ahead and shop. It is as easy as that. But ensure you give us your full details for delivery purposes.

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